Healthcare

Clinics, multispeciality hospitals, dental and IVF chains

Healthcare on DiaConn

Patients call after hours and go to whoever picks up. DiaConn answers at 10pm, books the slot in the doctor's real calendar, and cuts no-shows with reminders that a human desk never has time to send.

48%

fewer no-shows

24×7

appointment booking

0

missed after-hours calls

What breaks today

The leak in a healthcare desk

Half of enquiries arrive outside reception hours.

No-shows waste the highest-value slots in the day.

Follow-up for reports, reviews and packages depends on memory.

Camp and health-check lists are called once, then abandoned.

The flow

Every healthcare enquiry, start to finish

01

Enquiry lands

Practo, Google Business, missed call, WhatsApp.

02

AI answers immediately

Symptom category, urgency, preferred doctor and time.

03

Appointment booked

Into the real clinic calendar, respecting OT and OPD blocks.

04

Reminders

T-24h and T-2h; a no-show triggers a same-day recall.

05

Care follow-up

Report ready, review due, package renewal — each as its own thread.

Read on every call

What the AI writes down while it talks

  • Urgency versus convenience
  • Insurance or cash
  • Price sensitivity on packages
  • Second-opinion shopping

Sources connected

PractoGoogle BusinessWebsiteMissed callsWhatsAppCamp lists

Each source is scored on booked meetings and closed value, so you can move spend with a number behind it instead of a feeling.

Other packs

Run this flow in your healthcare business.

Send your business details in. Our desk reviews every application by hand, usually the same working day.