Questions
If your question is not here, ask it on the demo call — we would rather answer it honestly before you sign than after.
The conversation itself
Some will, and that is fine — the AI introduces itself as calling on behalf of your business and never pretends to be a specific person. What matters to the customer is that someone picked up in a minute, spoke their language and answered the question. The moment the conversation needs a human, it is handed over with the full context.
Yes. The voice model is built from real Indian sales conversations, so it mixes English words into Marathi and Hindi the way people in Pune or Nashik genuinely speak, instead of translating textbook sentences.
The AI answers only from what you approved. Anything outside that is recorded as an open question and escalated to your team the same hour, with the transcript attached.
The call ends politely and the opt-out is recorded permanently across every channel. No campaign can override it.
Your team
No, and most businesses do not. The AI takes first contact, chasing, reminders and dead-end calls. Your people keep the conversations where a human genuinely changes the outcome — and they walk into those with a transcript and a read instead of a cold list.
The console is built for a sales desk, not an engineer: a list of leads, what happened, what to do next, and a button to call or message. Setup and configuration are done with you during onboarding.
Yes. Handovers, ownership, SLAs and reminders are all built in, and you can see which desk is sitting on which lead.
Setup and sources
Approved businesses are usually live in the same week. Sources are connected on the first call, the industry pack is configured with you, and the voice is tuned against your own scripts.
Meta and Google ads, your website forms, missed calls, WhatsApp Business, and Indian portals such as 99acres, MagicBricks, Housing, JustDial, Practo, PolicyBazaar and IndiaMART — plus CSV and CRM lists.
Yes. DiaConn sits in front of your CRM and can write conversations, reasons and outcomes back into it, so your reporting does not change.
Google Calendar and Microsoft 365, with iCal as a fallback. Bookings respect working hours, doctor or advisor blocks and existing appointments.
Money and commitment
A trained telecaller costs ₹22,000-30,000 a month with incentives, works nine hours, takes leave and typically leaves within a year. A plan starts at ₹14,999 and calls every enquiry within a minute, all day, in three languages, with every word written down.
No setup fee and no lock-in. You can stop at the end of any month.
Nothing stops. Extra usage is billed at plan rate and shown on the console before it is invoiced.
Apply anyway. We onboard a small number of businesses in a new industry first, configure the pack around how your desk actually sells, and you get the flow built with you rather than handed to you.
Send your business details in. Our desk reviews every application by hand, usually the same working day.